Q: How do I place an order?
To place an order on Kianee.co, please follow these steps:
- Select the items you want to purchase and add them to your cart.
- Click on the "Checkout" button.
- Enter your shipping and billing information.
- Select your payment method.
- Review your order and click on the "Place Order" button.
Q: What are your shipping and handling fees?
The shipping and handling fees for your order will vary depending on the shipping method you choose and the shipping destination. You can view the shipping and handling fees for your order before you place it.
Q: How do I return an item?
To return an item, please follow these steps:
- Go to the "My Account" page and click on the "Return Policy" tab.
- Select the item you want to return and click on the "Return Item" button.
- Follow the instructions on the screen to complete your return.
Q: What is your return policy?
You can return most items purchased from Kianee.co for a full refund within 30 days of the shipping date. However, there are a few exceptions to this policy. Please see our full return policy for more information.
Q: How do I track my order?
To track your order, please go to the "My Account" page and click on the "Order History" tab. You will be able to see the status of your order and track its progress.
Q: What are your payment methods?
We accept a variety of payment methods, including credit cards, debit cards, and PayPal. You can view the full list of payment methods that we accept on our website.
Q: Do you offer discounts?
Yes, we offer a variety of discounts, including coupons, promo codes, and sales. You can find the latest discounts on our website.
Q: What is your customer service policy?
We are committed to providing excellent customer service. If you have any questions or concerns, please contact us via our website or call us at (469) 918-0162.
Q:How can I contact you?
You can contact us via our website or call us at (469) 554-9942. We are available 24 hours a day, 7 days a week.